Job Info:
Company Name: Convergys
Company Profile:
As a leader in customer management for over 30 years, Convergys (NYSE: CVG) is uniquely focused on helping companies find new ways to enhance the value of their customer relationships and deliver consistent customer experiences across all channels and geographies. Every day, over 80,000 employees help our clients balance the demands of increasing revenue, improving customer satisfaction, and reducing overall cost using an optimal mix of agents, technology, and analytics. Our actionable insight stems from handling billions of customer interactions annually for our clients. Among Fortune 500 companies, over half of the top 50 are clients that trust their most important relationships to Convergys.
Company Website : www.convergys.com
Job Role : Technical Support Associate
Qualification : Any Graduates
Experience Required : 0 - 1 Year
Job Location : Gurgaon
Description:
Eligibility:
1.High school diploma or equivalent experience Associate’s Degree in related technical discipline, or equivalent experience.
2.Must have proficiency with various software applications including Microsoft Office (Word, Excel, Powerpoint, Outlook) Skilled in multi-tasking.
3.Ability to work independently with minimal supervision An ability to remain calm under pressure and work in a concise, clear and focused manner Demonstrated ability to work with a team.
4.Able to work a 24 hour, 7 day rotation schedule if required Environment.
5.Physical & Other Requirements: Ability to perform light hand activity work at a computer/telephone station in an office environment. Position is primarily sedentary.
6.May stretch or stand at workstation for short periods at employee’s option, as long as such activity does not detract from the employee’s work, or interfere with other employees.
Apply Mode: Online
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